Thoughts on how to Make Meeting Events Interesting, Engaging and Productive

Most of us enjoy the opportunity to go to meetings and conferences where we can meet up with peers, develop our professional network, and exchange ideas. But how often does all the "good stuff" occur in the hallways outside the meeting rooms, at coffee break or a conference dinner - instead of in the actual meeting event itself?!

Reading this week's comments of my colleagues in the KS2 workshop I know this is a shared frustration. So I would like to share one concept for addressing this problem and would be very interested in learning more about the experience of others. The idea itself is not our own, but it seems to be novel in the settings we are working in (given the feedback I've gotten). While it's focused on face-to-face events, the particular example I will give also has virtual elements.

Charlotte Masiello, the dynamo behind the e-Agriculture initiative, and I started working with a new strategy in preparation for last year's e-Agricutlure panel "Continuing Dialogue to Action" at GK3 that we call the "talk show format". The key elements are as follows:

• There is a panel of distinguished experts (4 or 5 seems ideal, more is unwieldy, less is not as dynamic).
• No presentations are allowed! this is made very clear to the panel in advance (and it does take some convincing with some individuals).
• There is a host/facilitator who has the personality to keep the event lively and can be pleasant but firm in keeping the conversation on track, which may involve dealing with an expert panelist who wants to monologue through the whole event (think Oprah here).
• Before the event the panelists and host informally prepare two points:

1. very short introductions, just sufficient to link expertise to topic at hand (it helps to reassure the panelists that their expertise is such that they are already well known and it is not necessary to present their entire CV);
2. the host discusses with each panelist an initial question they will receive to pique the audience's interest, demonstrate some of the panelist's expertise, and get the ball rolling...

• Concise, brief background information of some sort (e.g. a flyer) is distributed to audience as they come in to the event with information about the subject.
• Then the host (or better yet an assistant) takes a mic out to the audience and asks not only for questions but their own thoughts/ideas ... again the key is to let the audience know that long monologs are not allowed.
• It's the host's job then to "repackage" a set of audience interventions and direct them back to the panel, either as answers to questions or to expound upon an insightful audience comment.

We had a very good experience at GK3, with a lot of positive feedback after the event from people in the audience, some even telling us it was the best single event they attended (in what was otherwise a really excellent 4 day event).

So we have continued this tactic, most recently through my involvement in two events at eIndia 2008 and last month at IAALD-WCCA-AFITA World Congress. Each event has been an experience, and the dynamics have changed depending on the audience size and cultural make up, but each has been a success by following the steps above.

Not only do we continue to get good feedback from both the audience and panelists, but we are getting useful and actionable outputs to work on after the event.

As an example of this, there is an important issue in Asia about the role of public-private partnerships in e-Agriculture, which was identified at GK3. We decided to attack this topic though an online forum hosted on the e-Agriculture.org platform. The outcomes of that were summarized in a 2 page brief, which provided the background document for a face-to-face event, a panel discussion on the same topic at eIndia. The outputs of the eIndia panel were summarized and disseminated by e-Agrigulture and GKP. This was then briefly reviewed by one expert as one part of a larger e-Agriculture panel event at IAALD-AFITA-WCCA, and through the audience discussion that followed we have extended the key issues further. At the moment I've just revising the policy brief to improve it based on all the interventions (it's not posted yet, but I'll link it here as soon as it is).

Twitter Experiment at IAALD World Congress 2008 a Great Success!

Well, simply put I am now officially a Twitter fan ... is there a term for this? Am I a “Twitterite” or a “Twitteree” or something like that?

You will know if you've read a few of my blog postings from last month that I started experimenting with Twitter, which was an idea that came into my head while taking the CGIAR-FAO Knowledge Sharing workshop earlier this year. Although initially I was quite skeptical that “microblogging” could provide enough information to be truly useful.

As timing would have it (serendipity anyone?) just after I subscribed to Twitter, Nancy White went to New Zealand to attend the Distance Education Association of New Zealand (DEANZ) 2008 Conference and was twittering the event with the tag “DEANZ08”. Suddenly I realized I had insight into a conference that I wasn’t attending and frankly hadn’t even been on my radar. Better yet, even though I didn’t attend the conference through Nancy’s tweets I got some nuggets of interest that I followed up (Googled in fact) to learn more about on my own. Then came the IAALD-AFITA-WCCA World Congress 2008, for which the tag “aginfo8” was coined by Peter Balantyne, and one of the panels I participated in was to discuss the use of cellular telephones in the development setting, and well, I was inspired. This was my chance to run a little experiment of my own to see if Twitter really was worth my time.

I started by twittering the conference. Just putting up one or two “tweets” per session that I attended, highlighting something I thought was key or interesting. I have feedback from people following me on Twitter that this was appreciated: (an example from my Twitter)

• gervis @mongkolroek thank you Michael for keeping us posted by a #aginfo98 report and thank youu @nancywhite for pointing to the JAALD tweets 11:12 AM August 27, 2008 from web

The third day of the conference was the plenary e-Agriculture panel. So that morning (early Japan time) I asked a question on Twitter about the use of cell phones in the ICT4D area. Guess what? I got replies and I referenced one reply (below) as an example while I was on the panel.

• Argentina provides a good case of mobilization of farmers supported by mobiles to organize the strike against govn't in food prices crisis 07:29 AM August 27, 2008

This brought together COP, mobile telephony, and the food price crisis all in one inspired moment! I was very pleased, and I am also sold on the value of Twitter and microblogging.


Me Twittering during the panel discussion.
(Photo Credit: Shehzaad Shams)

My colleague Gauri was also using Twitter at the conference. When the IAALD web 2.0 team found out about this, they interviewed us and posted the short video clip. (I think the video is a pretty awful image of me – strangely that little camera made me more uncomfortable than a room full of people! But content wise it is pretty good.)

There are some limitations with Twitter, mainly arising from two issues, both of which the Twitter developers are very forthright in addressing on their website/blog. First, the service has gotten popular enough that the servers exceed capacity at times and one has to be a bit patient to get data. Second, there is a limitation on who can receive outgoing SMS based on the country your SIM card is registered in. In Thailand, where I live, we cannot get SMS updates. Those limitations aside, this is a great service, and in time I think (hope!) these limitations will be addressed.

Twitter on!

The Challenges of Reaching Individuals with Information

Setting the stage on day one of the IAALD-AFITA-WCCA World Congress

On the first day of the IAALD-AFITA-WCCA World Conference, Peter Ballantyne proposed a question to unify and focus our thoughts over the duration of this conference, “How can we make agricultural information and IT truly accessible?”

An excellent keynote presentation by Fedro Zazueta (University of Florida) reviewed the development of online education, in which he characterized new means of disseminating information and knowledge sharing as “connected, fast, smart, alien and deeply disruptive”! I found the last two adjectives the most critical and deserving of consideration, as I think it is something we IM/KM professionals tend to lose sight of. Even in developed countries, new technologies for information delivery can create stresses at both the individual and organizational level which were not present before the paradigm shifts we are experiencing in this information age. In developing countries, how much more alien and disruptive can this be?

These issues were picked up in a slightly different light in the presentation by Luz Marina Alvare on how IFPRI has recognized that different generations and disciplines both respond to and access information in very different ways. The situation poses several challenges, both from the need to reach all these generations and disciplines, as well as to managing the concerns that arise from the different dissemination and knowledge sharing methods used. In particular it is necessary to address concerns about the risk versus the value of web2.0 tools, which are still not widely appreciated or supported by positive data. As we might expect, the younger generations are more responsive to information delivered in web2.0 applications, as are certain disciplines such as journalists who like to glean information from blogs.

Prof. Mei Fangquan (Chinese Academy of Agricultural Sciences) focused his keynote on ICT4D strategy in China and emphasized the challenges of the “first mile” of connectivity and providing locally relevant content, an issue that was echoed and developed in many of the papers presented later that day.

Meeting of Minds, Sharing of Knowledge: e-Agriculture next week in Japan

e-Agriculture at the IAALD-AFITA-WCCA World Conference

I'm looking forward to joining the World Conference next week. It is a great opportunity that all three organizations have joined together for this conference, as I am sure it will not only bring together a large group of people from around the world dedicated to the application of ICT in development, but will also bring together a wide cross-section of experiences, knowledge and perspectives, from organizational capacity building to IT infrastructure, from metadata standards to community KS forums. It is this opportunity to interact and form new relationships, share knowledge and extend our personal networks that will be the great value at the end of the four days.

The conference takes place 24-27 August 2008 in Atsugi, Japan at the Tokyo University of Agriculture. The e-Agriculture plenary session will be on Wednesday, 27 August, from 11:00 AM to 12:30 PM. I really believe in the e-Agriculture initiative and am pleased that I was asked to participate in this event.

Information from the e-Agriculture news flash sent out yesterday notes:

The UN Food and Agriculture Organization (FAO) will facilitate an e-Agriculture panel to deliberate issues of ICT as enablers in various critical areas of development, as well as the role of Public Private Partnerships (PPP) in support of e-Agriculture.

The session will be an interactive discussion with the audience, with the panel anchored by:
- Alexander Flor, Dean, Faculty of Information and Communication Studies, UPOU;
- Manish Pandey, Deputy General Manager, Katalyst-Swisscontact;
- Michael Riggs, Information Management Specialist, FAO RAP;
- Roxanna Samii, International Fund for Agricultural Development;
and Stephen Rudgard, FAO, as the moderator.

The panelists will share knowledge and experiences, and the audience encouraged to contribute on topics such as the use of mobile telephony use in rural areas, with particular reference to ameliorate global soaring food prices, and knowledge brokering services in support of agricultural development, including Communities of Practice and approaches to building capacity.

There will also be a reprise of the issues arising in this year’s PPP online forum and eIndia conference discussion session entitled "Making e-Agriculture Work through Public Private Partnership in Asia". Experience and lessons in Bangladesh (Katalyst) and West Africa (Tradenet) will be contributed.

Full details of the PPP online forum, and reviews of the two sessions organized by FAO, the Global Knowledge Partnership (GKP), OneWorld South Asia and Katalyst in the e-Agriculture track of India's largest ICT Event, eIndia 2008 in July 2008, can be found on www.e-agriculture.org.

For more information on IAALD-AFITA-WCCA World Conference please see http://iaald-afita-wcca2008.org/

Launch of CIARD

There will also be a plenary session on the 27th to launch CIARD, the Coherence in Information for Agricultural Research for Development. Earlier this year, a group of organizations from around the world got together to establish this initiative, which aims to make agricultural research information publicly available and accessible to all. Several of the founding partners will be present to help launch CIARD with all the World Congress' participants this day.

Twitter Trials entry Two

Well I've been using Twitter for several days now ... my initial impression is it is a potentially powerful knowledge sharing tool for those who can make full use of the application, i.e. those who can easily (and inexpensively) send and receive "tweets," particularly real time.

However as I've discovered in many countries, my home base Thailand being one of them, there is no way to receive SMS-based tweets on one's cellphone. It is possible using cellphone apps that take advantage of EDGE or similar data transfer protocols, but this introduces a different cost factor. After reading a bit I decided to install Twitteriffic on my iPhone, which has been easy to use and seems to be a decent application for tweeting. However, I have yet to decide I want to pay for a higher level of data transfers using my provider's EDGE service. This would be necessary if I use Twitteriffic very much.

My iPhone won't work at all from Japan next week, where I will be attending the IAALD-AFITA-WCCA World Congress. However, I will attempt to tweet from my laptop - I was inspired by Nancy White's tweets from a meeting in New Zealand this week. Just one more element of my own personal "Twitter trials".